How do I handle emergency call-ins?

Send shift requests to available staff via push notification. Staff can accept from their phones. The first to accept gets the shift, and the roster updates automatically.

Hotel & Accommodation Rostering

Hotel staff rostering, made simple

Streamline your accommodation staffing with RosterMate. Manage front desk, housekeeping, maintenance, and F&B teams from one platform — built for New Zealand hotels and motels.

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30 Days

Free trial, no card required

Per employee / month (NZD)

24/7

Day, night & weekend cover

Unlimited

Departments & properties

Built for Hospitality

Scheduling built for 24/7 operations

Hotels never sleep, and neither does RosterMate. Coordinate front desk, housekeeping, maintenance, and food service teams, handle shift changes, and keep your whole property running smoothly.

Multiple departments, one system — separate rosters for front desk, housekeeping, maintenance, and F&B, with staff seeing every shift in one app.

24/7 coverage made easy — build rosters for day, night, and weekend shifts and copy recurring patterns with one click.

Spot gaps instantly — visual indicators show uncovered shifts so you can address gaps before they become problems.

Hotel staff rostering software for accommodation

Hotel rostering features

Purpose-built tools for accommodation providers.

Staff Availability Tracking

Staff update availability in the mobile app
See who's available when building rosters
System flags conflicts automatically
Track leave requests and approvals
Roster updates when leave is approved

Templates & Recurring Patterns

Create templates for standard shifts
Copy previous rosters with modifications
Drag-and-drop rostering interface
Overnight shifts handled seamlessly
Quick adjustments for occupancy changes

Time Tracking & Reporting

Clock in via mobile app or kiosk with PIN
GPS geofencing (50-100m accuracy)
Offline kiosk mode with automatic sync
Reports on hours, overtime, attendance
Export timesheets to payroll

Hotel staffing challenges we solve

Designed for the unique needs of accommodation providers.

Occupancy Fluctuations

Adjust staffing levels quickly when bookings change. Copy rosters and modify on the fly to match occupancy without starting from scratch.

Multi-Department Coordination

Create separate areas for each department. View all rosters together or filter by front desk, housekeeping, maintenance, or F&B.

Last-Minute Call-Ins

When someone calls in sick, send shift requests to available staff via push notification. First to accept gets the shift.

Leave Management

Staff request leave via the app. Managers approve in seconds. The roster updates automatically and checks for conflicts before approval.

Team Communication

Send roster updates, shift changes, and announcements. Staff receive push notifications on their phones instantly.

Multiple Properties

Manage multiple hotels or motels from one account. View all locations together or filter by individual property.

Why hotels choose RosterMate

Keep every department covered with less admin.

Coordinate multiple departments from one platform

Adjust staffing quickly for occupancy changes

Handle 24/7 operations with shift templates

Find emergency cover with push notifications

Manage multiple properties from one account

Track time with GPS and kiosk options

Hotel rostering FAQs

Common questions from accommodation managers across New Zealand.

Create separate areas for front desk, housekeeping, maintenance, and F&B. View all departments together or filter by specific area. Staff can view all their shifts in one app regardless of department.

Yes. Copy previous rosters and modify as needed. Add or remove shifts with drag-and-drop. Send shift offers to available staff when you need extra coverage for busy periods.

Absolutely. A shift from 11pm to 7am is created as a single shift. Time tracking and payroll exports handle overnight shifts correctly without splitting across days in the roster view — when it comes to payroll the hours are split based on how many hours were actually worked on each day.

Send shift requests to available staff via push notification. Staff can accept from their phones. First to accept gets the shift, and the roster updates automatically.

Yes. Add all your properties to one RosterMate account. View rosters for all locations together or filter by specific property. Generate consolidated reports across locations.

Staff clock in via mobile app with GPS geofencing (accurate to 50-100 meters), or use a kiosk with PIN codes at the front desk. Kiosks work during internet outages with automatic sync. Export all time data to payroll.