Hotel Staff Rostering Made Simple
Streamline your accommodation staffing with RosterMate. Manage front desk, housekeeping, maintenance, and F&B teams from one platform. Built for New Zealand hotels and motels.
Hotel Scheduling Built for 24/7 Operations
Hotels never sleep, and neither does RosterMate. Coordinate front desk, housekeeping, maintenance, and food service teams with ease. Handle shift changes, track availability, and keep your entire property running smoothly.
Multiple Departments in One System
Create separate rosters for front desk, housekeeping, maintenance, and food & beverage. Staff can view all their shifts in the mobile app, no matter which department they work in.
24/7 Coverage Made Easy
Build rosters for day, night, and weekend shifts. Copy recurring patterns with one click. Visual indicators show uncovered shifts instantly, so you can address gaps before they become problems.
Hotel Rostering Features
Purpose-built tools for accommodation providers
Staff Availability Tracking
- Staff update availability in mobile app
- See who's available when building rosters
- System flags conflicts automatically
- Track leave requests and approvals
- Roster updates automatically when leave is approved
Shift Templates & Recurring Patterns
- Create templates for standard shifts
- Copy previous rosters with modifications
- Drag-and-drop rostering interface
- Overnight shifts handled seamlessly
- Quick adjustments for occupancy changes
Time Tracking & Reporting
- Clock in via mobile app or kiosk with PIN
- GPS geofencing (accurate to 50-100 meters)
- Offline kiosk mode with automatic sync
- Reports on hours, overtime, attendance
Hotel Staffing Challenges We Solve
Designed for the unique needs of accommodation providers
Occupancy Fluctuations
Adjust staffing levels quickly when bookings change. Copy rosters and modify on the fly to match occupancy without starting from scratch.
Multi-Department Coordination
Create separate areas for each department. View all rosters together or filter by front desk, housekeeping, maintenance, or F&B.
Last-Minute Call-Ins
When someone calls in sick, send shift requests to available staff via push notification. First to accept gets the shift.
Leave Management
Staff request leave via app. Managers approve in seconds. Roster updates automatically and checks for conflicts before approval.
Team Communication
Send roster updates, shift changes, and announcements. Staff receive push notifications on their phones instantly.
Multiple Properties
Manage multiple hotels or motels from one account. View all locations together or filter by individual property.
Key Benefits
Why hotels choose RosterMate
- Coordinate multiple departments from one platform
- Adjust staffing quickly for occupancy changes
- Handle 24/7 operations with shift templates
- Find emergency cover with push notifications
- Manage multiple properties from one account
- Track time with GPS and kiosk options
- Export timesheets directly to payroll
Frequently Asked Questions
Hotel Rostering FAQs
How do I manage rosters for multiple hotel departments?
Create separate areas for front desk, housekeeping, maintenance, and F&B. View all departments together or filter by specific area. Staff can view all their shifts in one app regardless of department.
Can I quickly adjust staffing when occupancy changes?
Yes. Copy previous rosters and modify as needed. Add or remove shifts with drag-and-drop. Send shift offers to available staff when you need extra coverage for busy periods.
Does RosterMate handle overnight shifts for night auditors?
Absolutely. A shift from 11pm to 7am is created as a single shift. Time tracking and payroll exports handle overnight shifts correctly without splitting across days. When It comes to payrolls the hours will be split dependant on how many hours they actually worked on each day.
How do I handle emergency call-ins?
Send shift requests to available staff via push notification. Staff can accept from their phones. First to accept gets the shift, and the roster updates automatically.
Can I manage multiple hotel properties?
Yes. Add all your properties to one RosterMate account. View rosters for all locations together or filter by specific property. Generate consolidated reports across locations.
How does time tracking work?
Staff clock in via mobile app with GPS geofencing (accurate to 50-100 meters), or use a kiosk with PIN codes at the front desk. Kiosks work during internet outages with automatic sync. Export all time data to payroll.