Retail Staff Scheduling That Matches Your Sales
Smart rostering software for retail stores across New Zealand. Match staffing to foot traffic, manage seasonal demand, and control labour costs without the spreadsheet headaches.
Retail Rostering Challenges We Solve
Running a retail store means juggling unpredictable foot traffic, casual staff, and tight margins. Here's how RosterMate helps.
Matching Staff to Foot Traffic
Weekends and sales periods are busy, midweek mornings are quiet. Fixed rosters waste money on overstaffing or lose sales from understaffing. Build flexible rosters that match your sales patterns.
Managing Casual & Part-Time Staff
Students, second-jobbers, and casual workers have constantly changing availability. Staff update their availability in the mobile app and you see who's available when building rosters.
Retail Scheduling Features That Work
Built for the realities of retail - from single stores to national chains.
Flexible Shift Scheduling
- Drag-and-drop rostering for sales floor, cash, and stockroom
- Variable shift lengths to match foot traffic patterns
- Opening, midday, and closing shift templates
- Split shifts for morning and evening peaks
- Quick copy from previous weeks with modifications
Labour Cost Control
- See projected labour costs as you schedule
- Set weekly or monthly budget targets
- Track actual vs budgeted hours
- Wage cost breakdown by department or role
- Public holiday and overtime rate calculations
Multi-Store Management
- Manage unlimited store locations in one account
- View all stores or filter by location
- Transfer staff between stores easily
- Compare labour costs across locations
- Consolidated reporting for all stores
Retail Solutions Built for Success
Tackle your biggest retail scheduling challenges
Sale Events
Copy rosters from previous sale events as templates. Send shift offers to casual staff well in advance and fill peak periods fast.
Availability Management
Staff update availability in the mobile app. See who's available when building rosters and set recurring patterns for better planning.
Last-Minute Sick Cover
Send shift requests via push notification. Available staff get alerts on their phones and can accept instantly - crisis averted.
Time & Attendance
Clock in at store POS or mobile device with GPS verification. Automatic timesheet approval workflow and export to payroll systems.
Mobile App Access
Staff view upcoming shifts on their phones, request shift swaps with coworkers, and apply for leave via the app.
Budget Tracking
Track labour as a percentage of revenue. Compare projected vs actual costs and stay within your retail profitability margins.
Key Benefits
Why retail stores choose RosterMate
- Match staffing levels to foot traffic patterns and sales forecasts
- Control labour costs with real-time budget tracking and alerts
- Manage casual and part-time staff with changing availability
- Plan for peak sales events months in advance
- Find cover for last-minute sick calls in minutes, not hours
- Manage multiple store locations from a single dashboard
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Track actual vs rostered hours and export to payroll systems
Frequently Asked Questions
Retail Rostering FAQs
How do I handle unpredictable foot traffic and sales patterns?
Build flexible rosters with variable shift lengths and staffing levels by day/time. Copy previous rosters as a starting point and adjust based on sales forecasts. RosterMate makes it easy to add or reduce staff hours week-to-week to match actual demand.
Can I track labour costs as a percentage of sales?
Yes. RosterMate shows projected labour costs for any roster period. You can compare this against your sales targets or actual sales data to track labour as a percentage of revenue - critical for maintaining retail profitability.
How do I coordinate casual staff who have changing availability?
Casual staff update their availability in the mobile app. When you're building the roster, RosterMate shows who's available for each shift. You can also send shift offers to all available casuals and the first to accept gets the shift.
What if someone calls in sick during a busy Saturday?
Use the "Find Cover" feature to send shift requests to all available staff via push notification. They can accept directly from their phones. The roster updates automatically when someone accepts, so you don't need to manually change anything.
Can I manage multiple retail stores in one system?
Absolutely. Add all your store locations to one RosterMate account. View rosters for all stores together or filter by specific locations. You can also transfer staff between stores and generate consolidated reports across all locations.
How do I plan for Black Friday, Boxing Day, and other major sales events?
Copy rosters from previous sale events as templates. Adjust staffing levels based on forecast demand. Send shift offers to casual staff well in advance. RosterMate helps you plan peak periods months ahead without losing track of who's working when.