How do I coordinate casual staff who have changing availability?

Casual staff update their availability in the mobile app. When you are building the roster, RosterMate shows who is available for each shift. You can also send shift offers to all available casuals and the first to accept gets the shift.

How do I plan for Black Friday, Boxing Day, and other major sales events?

Copy rosters from previous sale events as templates, adjust staffing levels based on forecast demand, and send shift offers to casual staff well in advance. RosterMate helps you plan peak periods months ahead.

Retail Rostering Software

Retail staff scheduling that matches your sales

Q: What if someone calls in sick during a busy Saturday?

Use the Find Cover feature to send shift requests to all available staff via push notification. They can accept directly from their phones. The roster updates automatically when someone accepts.

Smart rostering software for retail stores across New Zealand. Match staffing to foot traffic, manage seasonal demand, and control labour costs — without the spreadsheet headaches.

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30 Days

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Per employee / month (NZD)

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Rosters & store locations

24/7

Mobile access for staff

Built for Retail

Retail rostering challenges, solved

Running a retail store means juggling unpredictable foot traffic, casual staff, and tight margins. RosterMate gives you flexible rosters that flex with your sales patterns.

Match staff to foot traffic — build flexible rosters that scale up for weekends and sales periods and trim back for quiet midweek mornings.

Manage casual & part-time staff — students and casuals update availability in the mobile app, so you always see who's free when building rosters.

Control labour costs — see projected wage costs as you schedule and keep labour within your retail profitability margins.

Retail staff rostering software dashboard

Retail scheduling features that work

Built for the realities of retail — from single stores to national chains.

Flexible Shift Scheduling

Drag-and-drop rostering for floor, cash & stockroom
Variable shift lengths to match foot traffic
Opening, midday & closing shift templates
Split shifts for morning and evening peaks
Quick copy from previous weeks with edits

Labour Cost Control

See projected labour costs as you schedule
Set weekly or monthly budget targets
Track actual vs budgeted hours
Wage cost breakdown by department or role
Public holiday & overtime rate calculations

Multi-Store Management

Manage unlimited store locations in one account
View all stores or filter by location
Transfer staff between stores easily
Compare labour costs across locations
Consolidated reporting for all stores

Retail solutions built for success

Tackle your biggest retail scheduling challenges.

Sale Events

Copy rosters from previous sale events as templates. Send shift offers to casual staff in advance and fill peak periods fast.

Availability Management

Staff update availability in the mobile app. See who's free when building rosters and set recurring patterns for better planning.

Last-Minute Sick Cover

Send shift requests via push notification. Available staff get alerts on their phones and can accept instantly — crisis averted.

Time & Attendance

Clock in at the store terminal or mobile device with GPS verification. Automatic timesheet approval and export to payroll.

Mobile App Access

Staff view upcoming shifts on their phones, request shift swaps with coworkers, and apply for leave straight from the app.

Budget Tracking

Track labour as a percentage of revenue. Compare projected vs actual costs and stay within your retail margins.

Why retail stores choose RosterMate

The advantages that protect your margins and your time.

Match staffing levels to foot traffic patterns and sales forecasts

Control labour costs with real-time budget tracking and alerts

Manage casual and part-time staff with changing availability

Plan for peak sales events months in advance

Find cover for last-minute sick calls in minutes, not hours

Manage multiple store locations from a single dashboard

Retail rostering FAQs

Common questions from retail managers across New Zealand.

Build flexible rosters with variable shift lengths and staffing levels by day and time. Copy previous rosters as a starting point and adjust based on sales forecasts. RosterMate makes it easy to add or reduce staff hours week-to-week to match actual demand.

Yes. RosterMate shows projected labour costs for any roster period. You can compare this against your sales targets or actual sales data to track labour as a percentage of revenue — critical for maintaining retail profitability.

Casual staff update their availability in the mobile app. When you're building the roster, RosterMate shows who's available for each shift. You can also send shift offers to all available casuals and the first to accept gets the shift.

Use the "Find Cover" feature to send shift requests to all available staff via push notification. They can accept directly from their phones. The roster updates automatically when someone accepts, so you don't need to manually change anything.

Absolutely. Add all your store locations to one RosterMate account. View rosters for all stores together or filter by specific locations. You can also transfer staff between stores and generate consolidated reports across all locations.

Copy rosters from previous sale events as templates. Adjust staffing levels based on forecast demand. Send shift offers to casual staff well in advance. RosterMate helps you plan peak periods months ahead without losing track of who's working when.