RosterMate vs Humanforce
Humanforce is a serious enterprise workforce management suite with 20+ years in ANZ. RosterMate is a self-serve NZ rostering tool at one flat price. The real question isn't which is "better" — it's which is the right size for your business. Here's an honest look.
Humanforce serves 2,300+ customers and 600,000+ users — aged care groups, stadia, local government. RosterMate serves 5–200 person NZ teams. This table compares them honestly, from Humanforce's public pages and help docs as of July 2026.
| RosterMate | Humanforce | |
|---|---|---|
| Published pricing | Yes — $8 NZD flat, on the website | Contact sales only — no prices published |
| Implementation fees | None — setup & training free | Implementation costs on top of licence (per their help docs) |
| Time to go live | Same day — self-serve signup, roster today | Enterprise deployment project via sales & implementation team |
| Per-user cost | $8 NZD per employee / month | Unpublished; licence × active users. One third-party estimate ~$10/user — unverified |
| Roster builder & templates | Yes | Yes |
| Auto / demand-driven rostering | Yes — AI Auto-Roster | Yes — demand forecasting, more advanced |
| Time clock | Mobile GPS + geofencing, facial verification, kiosk | Yes, incl. biometric hardware clock devices |
| Leave management | NZ Holidays Act-aware, incl. alternative & family violence leave | Yes |
| NZ payroll | Xero NZ, PayHero, Smartly, Crystal + built-in IRD payday filing | Native payroll product + Datacom Datapay NZ integration |
| Full HRIS / talent / benefits suite | No — rostering-focused | Yes — WFM, HR, Talent, Payroll, Benefits, Analytics |
| Shift bidding | Yes — capacity-based event bidding with waitlists | Yes — shift bidding & offers |
| Custom forms with AI builder | Included | Not listed on public WFM feature pages |
| Built for | 5–200 staff NZ businesses | Mid-to-large enterprise — aged care, stadia, local govt |
| Support | NZ-based, phone answered directly, free setup & training | NZ office + 0800 number; reviews cite long support ticket waits |
| Reviews | — | Capterra 4.2/5 (~20 reviews, as of Jul 2026) |
Humanforce facts from humanforce.com public pages and help documentation as of 5 July 2026 (Humanforce publishes no pricing; billing is licence × active users plus implementation costs per their help docs; the ~$10/user figure is a third-party estimate and unverified). Humanforce is a trademark of its owner. Always confirm current pricing and features with the vendor.
Example: a hospitality venue or care provider with 20 rostered staff, using scheduling, time clock and timesheets.
Humanforce has been doing ANZ workforce management for over 20 years, and its enterprise depth is real. This comparison is about right-sizing, not point-scoring.
Choose Humanforce if…
- You're a large organisation — Humanforce is credible for 500–10,000-person operations in aged care, stadia and local government
- You need award/EBA interpretation and demand-driven forecasting — genuinely more advanced than anything RosterMate does
- You want biometric hardware clock devices on site, not just mobile GPS clock-in
- You want one vendor for the lot: WFM, HRIS, talent, benefits and native payroll — including Datacom Datapay integration in NZ
- You value 20+ years of ANZ track record and a local NZ office with an 0800 number
Choose RosterMate if…
- You're a 10–200 person NZ business that wants to see the price before talking to anyone — $8 NZD flat, published
- You want to be rostering today — self-serve signup, free setup, no implementation project or consulting fees
- You want NZ payroll done for SMEs: Xero NZ, PayHero, Smartly, Crystal and built-in IRD payday filing
- You want support where a Kiwi answers the phone directly — not a ticket queue
- You staff events — capacity-based shift bidding with waitlists, included at no extra cost
Our verdict
Humanforce is proper enterprise software — over 20 years in ANZ workforce management, 2,300+ customers, 600,000+ users, now owned by US private equity firm Accel-KKR and expanded into a full six-product HCM suite. If you're running an aged care group, a stadium, or a council with complex EBA interpretation, biometric clock hardware and a payroll team on Datacom Datapay, it's a credible choice and this page isn't really the comparison you need. But that depth comes the enterprise way: no published pricing, per-active-user licensing plus implementation costs, a sales cycle, and — per recurring G2 and Capterra reviews — long support ticket waits and a dated, sluggish back-end with a steep learning curve.
For a 10–200 person New Zealand business, that's paying enterprise overhead for SME problems. RosterMate is the right-sized answer: $8 NZD per employee published on the website, free setup instead of implementation fees, rostering the same day you sign up, NZ payroll integrations plus built-in IRD payday filing, and a Kiwi who answers the phone. Try it free for 30 days — no credit card, no quote, no project plan.
Try RosterMate FreeCommon questions from teams comparing the two.